With Vortex Retail you’re more competitive than ever
As a retailer, you face a complex marketplace propelled not only by technological advances, brand distinction, growing competition, price pressure, ever-changing legislation, and lingering economic uncertainty—but also a new, savvy consumer. Shoppers now have instant access to product information, consumer reviews, and price comparisons. And it has only become more difficult to turn shoppers into buyers.
To grow, retailers need to build relationships with customers by offering superior and more innovative services, differentiated merchandise assortments, and more engaging shopping experiences, all of which usually involves new channels. VortexFusion Retail provides a set of industry-specific, integrated tools that can deliver all the information you need to manage merchandise and assets, while creating optimal and scalable customer experiences. These software solutions are designed to support your core operations, management team, on-the-go district managers, and employees in a new way that takes advantage of the latest consumer and business technologies, and changes the way you work.
A retail solution designed for your unique needs
With VortexRetail, you'll have information on your buying, supply chain, merchandise inventory, physical assets, and the details on your customers and workforce, all linked together. And you'll have all the tools—analytics, mobility, visualization, and collaboration—to make sense of it all, get critical information to the right people, and discuss it in real time.
User experiences
Deliver personalized online experiences with tailored content, marketing messages, and offers based on user activity and buying behaviour by brand concept and store to help maximize sales. VortexRetail allows for the delivery of consistent information to your stores, franchise, store-in-store, and wholesale customers regardless of what channel or device is used to access it..
Operational efficiency
Legacy systems make it difficult for you to realize the efficient processes and comprehensive view of the business you need. VortexRetail allows you to leverage a fully integrated business management solution that helps automate and streamline the end-to-end management of key retail functions like budgeting, cash flow, invoicing, and hiring.
Proactive detection
Get sophisticated cross-platform monitoring and detection capabilities that allow you to quickly identify fraudulent payments, reduce administrative efforts, and potentially prevent theft. With VortexRetail you can set access to ensure internal controls, view anomalies and duplicates, and better manage critical transaction types such as payroll and accounts payable invoices.
Workforce optimization
Optimizing your workforce hiring and scheduling processes helps preserve service levels and coverage in the store, ultimately impacting brand, quality, and customer loyalty. VortexRetail offers industry-specific solutions—like time and attendance, workforce scheduling, that help control costs during seasonal demand and reduce turnover.
Multichannel delivery
To stay competitive, you need global inventory visibility and full integration between the e-commerce system that you use for order taking and the systems you use to fill those orders and manage inventory. VortexRetail solutions include capabilities that give you omni-channel visibility over both inventory and consumer behavior in every channel. You also gain the ability to flexibly assign merchandise inventory to the most appropriate channel.
Data insights
You can enhance forecasting and prediction capabilities to overcome difficulty in anticipating fluctuations and volatility in consumer demand. With a better understanding of end consumers and a greater ability to cultivate customer data across channels, you can increase sales, improve customer retention, reduce excess inventories, and elevate brand loyalty by responding faster and more accurately to consumer needs.
Combine insight and action to get results
Monitor the entirety of retail processes for your industry with VortexRetail. Vortex brings 5+together best-in-class solutions with vast experience earned working with customers to change the way retail runs in grocery, chain drug stores, fashion, luxury goods and restaurants.
- Fashion, Apparel and Accessories
- Quick Serve Grocery,
- Food and Bevarages
- Department Stores and Home Goods
